Custom-Made,Free Returns and 100 % Refund Guarantee

Custom-Made

     All the dresses on our website are customized based on the customers' requirements and our tailors do have more than 10 years of tailoring as well as design experience. You can not only change the color, size and style randomly, but also ask us to tailor the dress by providing the pictures of that dress you saw on somewhere for you.

Free Returns and 100 % Refund Guarantee

    We have the excellent design and manufacturing besides the service procedure; therefore, we would endeavor to serve for each customer. Some avoidless errors were occured by the reason of the customized dresses, so please do not stress out firstly if you found below problems:

     (1) Different dress color with the required color (tiny color difference is excluded)
     (2) Wrong size
     (3) Poor handwork, splits or other problems make the dress unwearable
     (4) Different dress type with the picture

    We will solve these problems asap for you by the cooperation from you. We will check the problems within 24 hours after you provided the corresponding photos. Then if the problems were do caused by us, we will definitely re-do a new dress for free to you by covering the shipping fee also in the shortest time if you confirmed the time is enough; otherwise, we will refund back to you within 3 working days (7 work days for the payment as western union) if you really need it urgently while can not wait for the new dress.

100 % Payment Security

    In order to strengthen the customers' confidence to us, we prefer to recommend paypal which can accept credit card directly as the payment method. It can ensure your payment safety because you can lodge a complaint for below 2 conditions within 60 days after the payment been completed via paypal

     (1) No dress is received in 30 days after you placed the order nor any explanation from us by E-mail
     (2) No solution is obtained for the problems of your dress

Special notice

    (1) All the product photos were technologically proceeded in the interest of the picture effect, which would cause a little color difference between the picture and the real dress  you received. But it won't be a severe problem nor affect the whole effect.
    (2) Our tailors would make the decision of the material used for the dress if our customers did not indicate the material previously because all the dress are made based on the pictures showed on the website.
    (3) The real dress could not be 100% the same as the pictures showed on the website because they were just tailored based on the pictures in stead of the real items, but we would guarantee the similarity for more than 95%
     (4) More than 85% of our customers are recommended while we think much of each customer. So please tell our advantages to your friends while tell our shortages to us. 

 I just recieved my dress, March 6, 2009 ( FEATURED REVIEW )
Jenny
This was my first buy from Zxlot. I bought these wedding dresses and hoped for the best. I was blown away when they arrived and I saw the quality of what I bought. Incredible! Very high quality, beautiful set of wedding dress